Enjoy your vacation – we have taken care of the rest!

Even if Covid-19 has changed a lot, we all have the desire to discover new things, to relax, to simply switch off. We have prepared ourselves thoroughly with a hygiene concept and thought of your and our health.

Dear guests!
We are very pleased that we can welcome you to Hotel Lucia. In order to provide for a relaxed and, above all, safe and healthy vacation, we have developed measures that we ask you to comply with:

Before you arrive

Please only travel if you feel healthy. Pay attention to any symptoms of illness (such as fever, shortness of breath, etc.). If you book directly, you can cancel free of charge until one day (12:00) prior your arrival.

Your arrival

Please note that according to the new Covid19 regulation of the Austrian federal government, you need a Covid19 test (either PCR or antigen), which must be presented on your arrival. Since there are a number of test options around our hotel (e.g. Wiener Stadthalle or Teststrasse Schönbrunn Palace), you can of course also carry out the test in Vienna. Registration is possible at any time via https://oesterreich-testet.at and test dates are also available at short notice.

As an alternative to testing, a Covid19 vaccination or confirmation that you have survived Covid19 infection can be used as a substitute for an entry test. The vaccination certificate or a confirmation of recovery must simply be presented as proof.

The validity of the antigen test is 48H, that of the PCR test 72H. After this period has elapsed, the test must be repeated.

Your stay

Please keep the distance rules to our employees and other guests – if this is guaranteed, it is not necessary to wear a mouth and nose protection. In accordance with these rules, please do not enter the elevator together with our employees or other guests.

We have prepared disinfectants for you in the entrance area and ask you to use them when entering the hotel. Regular hand washing is also recommended (at least 30 seconds).

Breakfast

Every day starts with a hearty breakfast. We continue to prepare a rich breakfast buffet fresh for you every morning, taking all hygiene measures into account.
 
Please use the disinfectant provided when entering. In order to keep the distance rules, the seating arrangements were prepared accordingly. We have prepared disposable gloves for you in front of the buffet area.

General hygiene

Cleanliness and hygiene have always been very important to us. In compliance with the recommendations of the health experts, our rooms, common rooms and facilities are cleaned and disinfected daily.

Just in case

If you feel sick, please stay in your room and contact our reception by phone. We take care of you and your health.

WE ARE HERE FOR YOU 24H!

In this sense, nothing stands in the way of a restful and relaxing holiday – we look forward to seeing you!

Kind regards

Family Simulevski & Hotel Lucia Team